Using the Casa app | Help Center
Using the Casa app
Your complete guide to the Casa app. Browse articles on key management, depositing and sending funds, health checks, security features, phone transitions, premium tools, and sovereign recovery.
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Casa basics
- What is the Casa app?
- Overview of the Casa app
- Supported platforms and hardware device firmware
- Where to download the Casa app
- AML / KYC
- Subaccounts in the Casa app
- Casa Pay vs. your vault: what's the difference?
- What is a health check and why does It matter?
- Status page
- Troubleshooting missing emails
Key Management
- Understanding your keys: a plain-language guide
- Mobile key
- Hardware key
- Casa Recovery Key
- Casa Pay
- QR code backups for Mobile Key and Pay Key
- Exporting the seed phrase for the Mobile Key or Casa Pay
- Resetting Casa Recovery Key questions for 3-key vaults
- Key rotation: replacing a key in the Casa app
- What to do after replacing a key
- Guided vs. manual recovery transactions
- Troubleshooting Mobile Key issues
- How to verify your Casa Recovery Key
Depositing funds
- Depositing (adding funds) to your Casa vault
- How to withdraw from Coinbase
- How to withdraw from Kraken
- How to withdraw from Binance.US
- Whitelisting an address at an exchange
- How to receive ERC-20's
- Invoices in the Casa app
- Sweeping bitcoin paper wallets to the Casa app
Sending funds
- Address Whitelisting in Casa
- Sending funds from the Casa app
- Saved Addresses
- Transaction memos
- Bitcoin wallet "change" addresses
- Sending from specific addresses
- How to move funds between Vaults and subaccounts in your Casa app
- How to manage UTXOs in the Casa app
- Consolidating UTXOs
- Unconfirmed transactions from the Casa app
- Download Transaction History (.csv)
- Testnet bitcoin (TBTC)
- Testnet ethereum (TETH)
Switching to a new phone
- Transitioning to a new iPhone
- Transitioning to a new Android phone
- Switching between iPhone and Android
- What to do If you lost or broke your phone
- How to resolve "Unable to Locate Mobile Key Backup" in Casa app for iOS devices
Advanced Options with the 3-key vault
Open-Source Integrations
- The Casa app and open-source software
- Saving your public keys
- Creating watch-only wallets (general)
- Creating a watch-only bitcoin wallet in Specter
- Creating a watch-only bitcoin wallet in Electrum
- Connecting Casa vaults to your bitcoin node
- Non-standard Android operating systems
Premium features
Emergency Lockdown
Ethereum Relay & Fees
Security Features
Sovereign Recovery
- What happens to my funds If Casa shuts down?
- Sovereign Recovery (sending funds outside of Casa) - overview
- Sovereign Recovery for bitcoin vaults via Electrum
- Sovereign Recovery for bitcoin vaults via Sparrow Wallet
- Sovereign Recovery for BTC Pay
- Sovereign Recovery for ethereum vaults
- March 2025 update to ETH vault Sovereign Recovery
- Sovereign Recovery for ETH Pay
- Wallet Descriptors for Sovereign Recovery